(Ok, not so big.) Today's happy customer was looking for Wikipedia. Sadly, in his quest for this font of knowledge, he accidentally bought a tantric sex manual! This is why the internet should require a driver's test, folks. I got him a refund for his accidental purchase, and directed him toward the Wikipedia site. Once there, I suggested he enter a search term. A search term? He had no time for search terms! He just wanted to have Wikipedia. For his very own. I attempted to enlighten him but I don't think the seeds took root.
In the process, he also ran across some Haiti Relief ads and accused me of begging for money. And when he hung up he said he was upset. Some days...
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