Today's call to Junonia netted me an associate named Sherona. Sherona informed me that not only is my order not in a box, waiting for the UPS truck (as Friday's and Saturday's associates had told me), that no one has even begun on it. She said too many people ahead of me in line are still waiting on their orders. She has no idea, she said, why anyone would have told me differently.
I have some ideas.
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