Tuesday, September 1, 2009
I'm Driving a Red Lincoln
Why, you may ask, is Jennifer driving a red Lincoln, when Jennifer bought a black Buick two weeks ago? Because Jennifer used her Mommy Voice at the dealership today. When I bought the car, the driver's side window would not roll down (note to car shoppers-try all windows!). Two days later the dealer called to ask me to bring the car back so they could fix it. Bonus points! I took it back and, two hours later, they still had not fixed it and said they needed another part. Um, okay....so back there today. Keep in mind, I have to drive thirty miles up the valley to get there. When I got there, I politely explained that prior to the last 'repair' appointment, all of the buttons worked on that door (save for that window) but afterwards, the lock/unlock and rear passenger's window buttons did not, and I expected they would fix those as well. We sat in the waiting room for FOUR HOURS. At the end of the four hours, my window was fixed, but not the other two buttons. The man just did not listen to me. I said it was unacceptable and ridiculous, and I work far too many hours and live too far away and do NOT get the gas mileage that the salesman told me I would get, and it was too much to expect me to come back even after I already explained the problem in time for them to fix it (and waited twice as long as expected). I spoke firmly enough to get the attention of this man's boss, and then had to explain the situation again to him. He gave me the red Lincoln to drive and said he would bring me my car when it is fixed. I sure hope it's soon because, remarkably, I can't stand the Lincoln.
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